Privacy
This is the Privacy Policy of TRNK New York, LLC. (“we,” ”us,” or “TRNK”). The policy is to assist the end user (“you”, “your,” “user,” or “customer”) in understanding how we collect, use and store personal information you provide to TRNK through www.trnk-nyc.com (the “site”) or it’s sub-domains. If you do not agree with the policy herein, do not use the TRNK site or submit personal information to us. In addition to the Privacy Policy, you must read and agree to the Terms and Conditions when using the site, including when buying or ordering products through the site.
INFORMATION WE COLLECT
Personal Information:
We do not collect any personally identifiable information about you when you visit the site unless you voluntarily provide this information, by creating an account, signing up for our mailing list or sending us emails through our contact page. “Personal Information” includes information that can be linked to a specific individual, such as a name, address, telephone number, email address, payment information and other information which you submit to us at the Site. It is always your decision to provide personal information to us, and by doing so, you acknowledge and agree that you are authorizing us to collect, store and use Personal Information to contact you, respond to your requests, or to provide information about products or services.
We also collect “Non-Personal Information,” which includes information that cannot be used to personally identify you, such as referring/exit pages and URLs, hyperlinks clicked, time on site, search queries submitted, to name a few. By using the site, you acknowledge and agree that you are authorizing us to collect, store, and use such information.
Third Party Sources:
If you have interacted (or “Liked”) our Facebook page or interacted with us through other social media platforms, we may have access to personal information (name, certain demographic information) that is made available through or on those third party sites.
Information Collected Through Technology:
We automatically collect certain data about visitors who use or visit the site. This includes IP address, pages viewed, browsers, and operating systems. This information is used to improve the site and our services.
Cookies:
The site uses cookies to provide services, to measure and improve services, to detect or prevent unlawful activity, and to provide customer support. Users may opt to block cookies from being collected from our site, but this may impair or inhibit the functionality of the site. TRNK may use both session and persistent cookies; Session cookies expire when you close the browser, whereas persistent cookies remain on your computer after you close your session.
We may also use pixel tags (also referred to as “web beacons” or “clear GIFS”) – electronic images placed on certain pages of our site, but not on your computer. Pixel Tags allow us to register when visitors frequent certain pages, helping to determine the effecitiveness of marketing and promotional campaigns.
Credit Card and Other Transactional Information:
TRNK does not store any credit card information. We rely on a third party credit card processor for all transactions, and they are responsible for the secure collection and storage of this information.
HOW WE USE OR SHARE THIS INFORMATION
In general, we use collected personal information to communicate with you. We may also share this information with vendors who perform services for the site, such as third party payment processors. Such vendors use your information only as directed by TRNK and in accordance with our Privacy Policy. We use non-personal information, information collected through technology, or cookies to improve the site experience and services for the user. We primarily use this information by analyzing trends, but we retain the right to disclose such information to our partners, or other third parties.
STORAGE AND PROTECTION OF INFORMATION
We make every effort to protect your information, and have instituted safety measures to block unauthorized parties from accessing or collecting such data. However, we cannot guarantee that a security breach will not occur, and that this information may not be accessed. In the event of a security breach, we will notify all affected users to the extent of our knowledge of such a breach.
MERGERS, ACQUISITIONS, OR OTHER CORPORATE TRANSACTIONS
In the event of a corporate merger, acquisition, sale of assets, or other related corporate transaction, TRNK may pass and/or share your personal and non-personal information with an assignee or acquirer as assets of the company. By using the site you acknowledge and consent that such transfers could occur and are permitted, and that any acquirer of our assets may continue to access, use, or process your personal or non-personal information as set forth in this Privacy Policy.
RETENTION
TRNK shall keep your personal and non-personal information as long as it is necessary or required by law, which may include a time period longer than your relationship with the site, or longer than an account you have created on the site. We shall keep such information for business uses (for analysis of trends), to comply with government or legal action, or to prevent fraud. All retained information shall be subject to the terms of this stated Privacy Policy.
ACCESS AND ACCURACY OF PERSONAL INFORMATION
You have the right to request and prevent us from contacting you for marketing purposes. You can do this by opting out of such email communication by following directions in each promotional email. However, we may not be able to provide non-personal information collected from or based on your interaction with the site. Will will make every effort to keep your personal information accurate. In the event that personal information must be updated, we will request such information, and share it as stated in this Privacy Policy.
LINKS TO OTHER SITES
A part of our service to the user involves linking to other third party websites. We are not responsible for the Privacy Policies or practices of such third party websites or how they share, use, or document your personal or non-personal information. The Privacy Policy as stated applies exclusively to the information and practices of TRNK, on the site and all subdomains. The Privacy Policy as stated does not apply to you and your use of such third party sites accessed by selecting a link on our site. The privacy policy of that third party website would apply to your use of that site.
CHANGES TO OUR PRIVACY POLICY
We urge you to read our Privacy Policy and Terms and Conditions carefully. TRNK reserves the right to change the Privacy Policy and Terms of Conditions at any time. We shall notify you of any significant changes to the policy through email or through written messaging on the site. We urge you to periodically check the Privacy Policy and Terms & Conditions for updates. The effective date of newest Privacy Policy and Terms and Conditions will be posted on the site.
CALIFORNIA RESIDENTS AND THEIR PRIVACY RIGHTS
California law permits users who are residents of California to request information regarding our use and disclosure of personal information to third parties for direct marketing. If you are a resident of California and wish to request such information, please contact us at info@trnk-nyc.com.
If you have questions or concerns regarding our practice, data collection, or use of personal information as outlined in this Privacy Policy, please contact us at info@trnk-nyc.com.