Refund policy

TRNK is unable to accept returns or provide refunds for goods purchased on the site and all are final. If you are dissatisfied with your purchase, or feel the product you have purchased on the site has been misrepresented, please contact customer service at customerservice@trnk-nyc.com. Under certain circumstances, mainly, if the goods you received were not what was purchased according to your receipt, TRNK may accept the return or offer a refund.

If you purchased goods on a third party site discovered through a product link located on the TRNK site, any return or refund is based exclusively on the terms outlined in the return or refund policies of those third party sites. TRNK in no way and under no circumstances retains ownership or liability over your purchases, subsequent returns, or refunds made on such third party sites. If you wish to return or request a refund on merchandise purchased through a third party site, you must contact the appropriate representatives at those third party sites. TRNK or its customer support cannot and will not under any circumstance facilitate the return or refund request of goods purchased on third party sites or discovered through links on TRNK.